CUSTOMER SUCCESS EXECUTIVE - London - to £35,000
We are helping one of the UK’s brightest technology startups grow their team in London. 2017 has been an amazing year and now they need a results-driven Customer Success Executive to engage, retain, and enable our customers to fully utilize their solutions. As a CSE, you will be the primary advocate for each customer post sale. You will be guiding them along a path to success and engaging resources to accelerate value realization for each customer. The ideal candidate will be as passionate about providing an exceptional experience for every customer.
To be a successful Customer Success Executive, the ideal candidate will:
- Experience of being in a client facing role
- Be ruthlessly focused on delivering an excellent customer experience
- Be able to spot growth and up-selling opportunities within accounts
- Be comfortable on boarding and managing post-sales activities
- Be the “go to person” for all ongoing support and sales needs
- Keen to learn and open to growing yourself
- Strong verbal and written communication and influencing skills
What is in it for you?
- Great salary
- Excellent benefits – healthcare, dental, life insurance, child care vouchers, money off scheme
- A flexible working environment
- Unique opportunity to work for an employer that truly invests in its staff and focus on making a happy and balanced working environment.
While my client would ideally like someone with a bit of experience, they are open to hiring someone with a customer facing experience who is open to learning and growing their career.
Please apply with your CV and we will be in touch for a confidential chat.